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Family Support Services and Payments

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Autism Queensland (

Autism SA (

Autism Spectrum Australia (Aspect) (

Autism Tasmania (

Autism Victoria trading as Amaze (

Autism Association of WA (


Australian Breastfeeding Association (

The Australian Breastfeeding Association runs the National Breastfeeding Helpline 1800 mum 2 mum (1800 686 268). The Breastfeeding Helpline is available 7 days a week. It is staffed by trained, volunteer counsellors who answer calls on a roster system in their own homes.  


The Childhood Cancer Association (

The Childhood Cancer Association provides ongoing and practical hands on support for children with cancer, and their families. Since 1975, they have provided thousands of families affected by childhood cancer with a place to live that looks and feels like home.

Childhood Cancer Support (

Childhood Cancer Support is a small, agile, family-focused organisation at the forefront of identifying the unmet needs of oncology families. 

Domestic Violence

1800RESPECT - National Sexual Assault Domestic & Family Violence Counselling Service (

1800 737 732

Relationships Australia (

1300 364 277

Mensline Australia (

1300 789 978

White Ribbon Australia (

The White Ribbon social movement and programs focus on primary prevention.

Education and Resources

Triple P (

Triple P gives parents simple and practical strategies to help them build strong, healthy relationships, confidently manage their children’s behavior and prevent problems developing.

Raising Children Network (

Raising Children Network is a resource for Australian parents offering trusted evidence-based content on hundreds of topics about raising children and looking after yourself as a parent.

Pregnancy Birth and Baby (

Pregnancy, Birth and Baby is a national Australian Government service providing support and information for expecting parents and parents of children, from birth to 5 years of age.

Health Direct (

1800 022 222 A government-funded service, providing quality, approved health information.

Government support and payments

The Australian Government provides a range of government benefits, payments, pensions and support services, through the Department of Human Services (Medicare, Centrelink and Child Support). Learn about government benefits and payments available to families.

Families (

Provides a range of payments and services that help you look after your children’s education and health care. Includes a Payment Finder and a calculator.

Parents guide to child support (

Offers assistance with child support choices which are designed to work for both parents and non-parent carers while maintaining the welfare and best interest of the children involved.

Self service (

You can do most of your Centrelink, Medicare and Child Support business using self-service. There are options using mobile apps, online services or phone self-service.

Child care subsidy (

Assistance to help you with the cost of child care.

Newborn Upfront Payment and Newborn Supplement (

A lump sum and an increase to your Family Tax Benefit Part A payment when you start caring for a baby or adopt a child.

Family tax benefit (

Helps with the cost of raising children. Made up of two parts, Part A is paid for each child, while Part B gives extra help to single parents and families with one main income.

Parental leave pay (

Provides government funded financial support for up to 18 weeks to help eligible parents take time off work to care for a newborn or recently adopted child.

Parenting payment (

Provides income support for parents or guardians to help with the cost of raising children.

Dad and Partner Pay (

A short term payment if you’re a dad or partner on leave from work to help care for your new child.

Grief and loss

Sands (

Miscarriage, stillbirth and newborn death support. Sands National Support Line: 1300 0 72637

Lifeline (

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

Beyond Blue (

Beyondblue creates mentally healthy environments and supports people across Australia – whatever their age and wherever they live.  

Red Nose (

Counselling services can be either face to face, by phone or by Skype. All counselling staff are fully accredited and trained and highly professional with many years’ experience and include Registered Psychologists, Social Workers and Counsellors. 24 Hour Bereavement Support Line 1300 308 307

Mental Health

Lifeline (

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

Beyond Blue (

Beyondblue creates mentally healthy environments and supports people across Australia – whatever their age and wherever they live.  

Parent and Family Support

Mission Australia (

Mission Australia’s role is to support mums, dads, nans and pops who are struggling with life’s big challenges to get back on their feet so they can be the best parents and carers they can be.

Benevolent Society (

Child and Family teams are well known for their work to improve the safety of children in their families through our early intervention programs. The Benevolent Society has staff and offices throughout New South Wales and Queensland and South Australia. For all service enquiries, please call 1800 BEN SOC (1800 236 762).

Brotherhood of St Laurence (

Helping young children to learn is critical to success at school and beyond. Through various programs Brotherhood of St Laurence encourages and supports the crucial role parents play in giving their children the best.

Relationships Australia (

Relationships Australia is a leading provider of relationship support services for individuals, families and communities.

Lifeline (

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

Uniting Care Community (

The service provides in-home support to families with programs like Family and Child Connect which puts families in touch with the support they need as soon as problems arise, Family Support which provides counselling, mediation, parenting skills and household management strategies to families and Intensive Family Support Service (IFSS) which teaches families to nurture, protect and keep children safe. Group programs are also available to families with programs like Parenting Made Easier which aim to generate confidence in parents and families.

Barnados (

The Family Support programs provide information, support and practical assistance with child rearing, childcare, solving problems, and living with a disability.

Same sex parents

Rainbow Families Victoria (

A volunteer community organisation supporting and promoting equality for ‘rainbow’ families (parents and prospective parents who identify as lesbian, gay, bi, transgender or intersex, and their children).

Rainbow Families Queensland (

Rainbow Families QLD provides family and parenting resources for queer, lesbian, gay, bisexual, transgender, intersex families in Queensland.

Gay Dads Australia (

Supports gay men who are planning on, or who are already parents.

National LGBTI Health Alliance (

The National LGBTI Health Alliance is the national peak health organisation in Australia for organisations and individuals that provide health-related programs, services and research focused on lesbian, gay, bisexual, transgender, and intersex people (LGBTI) and other sexuality, gender, and bodily diverse people and communities.

Sexual assault

Bravehearts (

Bravehearts was founded in 1997 by Hetty Johnston following her young daughter’s disclosure of sexual assault. Finding there was no organisation to turn to for help, Hetty established Bravehearts to provide advice and support to those affected by child sexual assault.

Single parents

National Council for Single Mothers and Their Children (

The National Council of Single Mothers and their Children Incorporated (NCSMC) has been an organisation for single mothers since its conception in the early 1970`s. NCSMC believes that having access to information and support when and as required is empowering, it enables women to make informed decisions, and better equips them to protect and support themselves and their child (ren).

Twins and higher order multiples

Australian Multiple Birth Association (

AMBA supports multiple birth families by providing communication, advocacy, facilitation of relationships, education and support, both nationally and internationally to individuals, families, member clubs, and organisations that have a personal or professional interest in multiple birth issues.